Start with the route that matches the question.

Launch support is email-first on purpose: fast, direct, and easy to route. If you need a workflow answer, the help hub will often solve it before you even need to wait for a reply.

Email support@gymtracker.app Open help first

Product help

Use this for workout tracking questions, import/export confusion, feature navigation, or onboarding help.

Email product support

Billing and privacy

Use this for account access issues, billing questions, privacy requests, or data-handling questions.

Email billing/privacy

PT Pro questions

Use this for PT branding, client-ready exports, PT workspace questions, or coach-facing setup.

Email PT support

Fastest paths

Use the shortest route for the job.

Help hub first

The customer help hub already covers sign-in, plan upgrades, PT setup, exports, branded files, and billing workflows with screenshots.

Open help

Live app for product checks

If your question depends on current account status, plan visibility, or the live product flow, open the app directly before emailing.

Open app

One support address

Support is intentionally kept lean for launch. Clear subject lines help route the message faster, which is why the buttons here prefill them.

support@gymtracker.app